Our process starts with the assessment of the damage to your property and includes the use of all technology available to evaluate all aspects of damages to your property. Once complete the process very quickly moves to the salvage of personal items and property in the effort to eliminate further damages and recover as much lost equity as possible. Next, all damaged materials and structure are removed. Then any irreparable materials and items are also removed. Ongoing efforts are made to coordinate with insurance personnel to the rebuild process can be undertaken as soon as possible. Finally, we follow up after every stage to assure you are satisfied with the restoration and recovery of your property and home.
Our IR or infrared cameras allow us to see water and moisture inside walls and ceiling structures that the human eye cannot see. These cameras allow us to see trapped and hidden humidity, allowing us to prevent mold growth and eliminate the growth of mold in the future.
Moisture Meters help us by measuring water content and moisture levels in cellulose (paper-based products like insulation, etc.). We perform a moisture survey before and after the dry plan in all areas of your property. when we find moisture in an area that's unaffected or undamaged area of your dwelling or building, we will get it dried out quickly.
Air Movers work in concert with our dehumidifiers. Dehumidifiers pull moisture from the air and converts it to liquid form, so it can be conveyed and dumped. The role of the Air Mover is to get the moisture airborne so that the dehumidifiers can capture it for disposal.
Ozone Generators clean damaged surfaces and the air around them much better than older technologies. Ozone generators cause oxygen molecules to implode, which is helpful in deodorizing the damaged area. We will use whatever tool necessary to restore your home and property.
The Xtreme Xtractor removes stubborn moisture by applying direct downward pressure on an absorbent surface, such as carpeting that has been flooded with water. The pressure causes water to rise, which allows it to be removed.
"We met Dustin and the Biostar team after we had a pipe burst in our finished basement. We were very impressed with his expertise, professionalism and diligence. He took the time to thoroughly explain all of the steps in his cleaning process and went above and beyond to make sure we were satisfied with his services. We gladly give him the highest level of recommendation and will absolutely use the Biostar team again if needed."
"Biostar has been wonderful to work with, Dustin has been so diligent in helping us with our water damage restoration claim. He came over and explained the whole process and answered all of our questions. You can't go wrong using biostar! Will post pictures once all of our work is completed!"
"Yes Dustin, his dad, & his crew are Lifesavers that came in with the quickness when I had an unexpected water leak. Theses guys are so helpful,friendly, knowledgeable, and most of all looking out for my best interests. It’s like having my own private angels! Thank you! May god bless you as you help and bless others! Thx again! You guys are the best. Def give them the highest praise and recommendations!"
"Bio Star walked me threw the bid process, insurance claim, clean-up, contractor screening and hire, and final inspection. Being the experience professional made my ‘ice damage ‘ loss as painless as possible. I would not hesitate to recommend Bio Star to anyone. I’ll be glad to talk to anyone about Bio Star!"